Get global recognition and stand out as a leader in the field of Certified Agile ITSM Manager (CAISM).
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Michael Johnson
Designation - Agile ITSM consultant
Trustpilot
The GSDC Agile ITSM certification gave me the credibility to consult on complex projects and helped me win more clients. Highly recommend it to any Agile ITSM professional looking to prove their skills.
John Fleck
Designation - IT Service Manager
Trustpilot
The GSDC Certified Agile ITSM impressed me with its challenging exam structure and comprehensive content. It covered all the necessary aspects of technology, and passing it gave me the confidence to pursue better job opportunities. Highly recommended.
Jane Nips
Designation - Agile ITSM Manager
Trustpilot
The GSDC Agile ITSM certification helped me stand out in the competitive job market. Passing the exam gave me the confidence to pursue more challenging projects and better job opportunities. Highly recommended for any aspiring Agile professionals out there
IT Service Management or ITIL knowledge recommended.
Exam Questions
40
Exam Format
Multiple choice
Language
English
Passing Score
65%
Duration
90 min
Open Book
No
Certification Validity
Lifetime
Complimentary Retake
Yes
The GSDC Certified Agile ITSM Manager (CAISM) certification is a recognized credential that empowers professionals to excel in Agile IT Service Management. Through GSDC's rigorous examination process, this certification validates individuals' ability to seamlessly integrate Agile principles into ITSM practices, driving efficient service delivery and customer satisfaction.
By successfully completing the CAISM certification exam, candidates demonstrate their expertise in Agile methodologies such as Scrum and Kanban, as well as their proficiency in implementing ITSM best practices. This industry-recognized certification distinguishes professionals as skilled leaders capable of effectively managing Agile ITSM initiatives, positioning them for success in a rapidly evolving industry.
GSDC's certification-focused approach ensures that individuals can directly showcase their competence, giving them a competitive advantage in the job market.
With the Agile ITSM certification, professionals gain recognition as qualified experts who can optimize service delivery, enhance operational efficiency, and navigate the complexities of Agile IT Service Management.
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The GSDC Certified Agile ITSM Manager (CAISM) certification is an industry-recognized credential that validates an individual's knowledge and expertise in managing agile IT service management practices. The certification demonstrates that the individual has a thorough understanding of ITIL, DevOps, and agile methodologies and can apply these principles to drive business outcomes. The CAISM certification is particularly relevant in industries such as IT, software development, and telecommunications, where agile practices are becoming increasingly prevalent.
The GSDC CAISM certification offers several advantages, including enhancing an individual's knowledge of agile IT service management, improving their career prospects, and providing them with a competitive edge in the job market. The certification demonstrates an individual's expertise in managing agile IT practices and their ability to align IT service management with business goals. It also offers opportunities for networking and professional development.
The GSDC CAISM certification is valid for a lifetime. Therefore you don’t have to renew this certification or pay any renewal cost.
The job prospects for a GSDC Certified Agile ITSM Manager are generally positive, as many organizations are looking for professionals with expertise in agile IT service management. Potential job titles include IT service manager, IT operations manager, and project manager, among others.
A GSDC Certified Agile ITSM Manager can add value to an organization by improving IT service delivery, aligning IT services with business objectives, and optimizing service management processes. They can also help to foster a culture of continuous improvement and innovation by leveraging agile methodologies and DevOps practices.
The average salary for a GSDC Certified Agile ITSM Manager varies depending on factors such as industry, region, and level of experience. According to payscale.com, the average salary for an IT service manager in the United States is around $89,000
The Global Skill Development Council (GSDC) is an independent, vendor-neutral, international credentialing and certification organization for the emerging technologies:
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