ISO 20000 Lead Implementer Certification is based on IT Service Management Systems.
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Jane Kim
Designation - IT Project Manager
Trustpilot
I recently took the GSDC Certified ISO 20000:2018 Lead Implementer exam and passed on my first attempt. This certification has been instrumental in opening doors for me, as it has given me the skills and confidence to take on new IT service management projects at work.
Peter Wong
Designation - IT Operations Manager
Trustpilot
After passing the GSDC Certified ISO 20000:2018 Lead Implementer exam, I am now able to apply the latest IT service management practices in my organization. This has been crucial in helping us streamline our IT processes and ultimately improve our services to our clients. I would highly recommend this certification to anyone looking to upskill their IT knowledge.
Emily Chen
Designation - IT Service Desk Analyst
Trustpilot
The GSDC Certified ISO 20000:2018 Lead Implementer exam has helped me sharpen my IT service management skills and understand how to apply them to real-world scenarios. This certification has been a great asset to me in my current role and has set me apart from my peers. I am grateful for the opportunity to take this exam and would recommend it to anyone looking to advance their IT career.
There is no such recommended experience required for getting this certification. Although your ITSM basics should be clear
Exam Questions
40
Exam Format
Multiple choice
Language
English
Passing Score
65+
Duration
90 min
Open Book
No
Certification Validity
Lifetime
Complimentary Retake
Yes
The GSDC Certified ISO 20000 Lead Implementer certification is designed for professionals seeking expertise in implementing and managing an IT service management system based on the ISO 20000:2018 standard. This certification validates your ability to effectively plan, implement, and maintain the IT service management processes and activities within an organization.
With the GSDC Certified ISO 20000 Lead Implementer certification, you demonstrate your competence in aligning IT services with business objectives, improving service quality, and enhancing customer satisfaction.
This certification serves as a testament to your skills and knowledge in IT service management, providing you with a competitive edge in the industry.
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The ISO 20000 Lead Implementer certification is suitable for IT professionals, service managers, auditors, and consultants responsible for implementing and managing IT service management systems based on the ISO 20000 standard.
The ISO 20000 Lead Implementer certification is an internationally recognized certification that verifies an individual's knowledge and skills in implementing and managing IT service management systems according to the ISO 20000 standard. Its benefits include improved career opportunities, enhanced credibility, and the ability to implement IT service management systems that meet global standards.
The ISO 20000 Lead Implementer certification has excellent job prospects as it is highly valued by organizations seeking to establish or enhance their IT service management systems. Relevant job roles include IT Service Manager, IT Project Manager, IT Consultant, and IT Auditor.
The ISO 20000 Lead Implementer certification is highly relevant in the IT industry as it provides organizations with a structured and efficient framework for managing their IT services. This can lead to improved IT service delivery, cost reduction, enhanced customer satisfaction, and global recognition.
Unlike other certifications, GSDC certifications are valid for a lifetime, which means you won't need to worry about renewing them or paying any renewal fees.
The ISO 20000 Lead Implementer certification provides organizations with numerous benefits, including improved IT service delivery, enhanced customer satisfaction, reduced costs, enhanced credibility, a structured and efficient framework for managing IT services, and the ability to achieve business objectives and meet regulatory requirements.
The Global Skill Development Council (GSDC) is an independent, vendor-neutral, international credentialing and certification organization for the emerging technologies:
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